Using your own on-premise or cloud provider, Aramar Technologies can offer monitored management of your infrastructure.
IT Departments are under increasing pressure to deliver more and more support to business', often without increased resources. IBM Cognos applications can add tremendous value but it can be difficult for busy IT teams to keep up with all the software developments.
Our Managed Services takes the responsibility away from your IT team and place it with our team of experts. We have years of experience in designing and supporting world class IBM Cognos solutions which means that you can rest assured you are running to Best Practice Standards.
Our Managed Services means that we monitor your application, often fixing things before they become a problem. We perform regular administration tasks and are constantly looking to tune your application to get the most from it. We ensure that you have relevant fix packs applied and plan and execute your upgrades. Where there are problems we will raise PMRs and Service Requests with IBM and work with them for a resolution.
So it's less work and stress for your IT team as the buck stops with us.