What's Included

What you can expect as an Aramar Technologies Managed Services customer

Our Managed Services customers benefit from having a dedicated team of consultants looking after their IBM Analytics platforms every day.  We think of it as being a bit like having a guardian angel!  We hope to give our customers a warm, fuzzy feeling thanks to the knowledge that they are in good hands!

In addition to this warm-fuzzy feeling, we also include:

  • Maintenance and remediation of problems within the software or on the platform
  • Installation of Fix Packs for the IBM Analytics products
  • Performance tuning of the IBM Analytics system
  • Planning of version upgrades
  • Interaction with IBM Support
  • Regular service reviews, by phone and on-site